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Markus Gerards

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Letztes Update: 06.09.2022

National Sales Manager/ FedEx, Global Sales Executive Healthcare/ FedEx, Strategic Account Executive

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Sprachkenntnisse: deutsch (Muttersprache) | englisch (verhandlungssicher)

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Skills

Sales Coach and Trainer for products with a need if explanation. Experience in sales leadership, change management, presentation skills, negotiating skills, time management, territory management, call management and pipeline management. 
More than 20 years sales experience.

Projekthistorie

11/2015 - 08/2018
District Sales Manager/ FedEx
Express Europe Inc.

* I managed and coached 10 Sales Professionals and 1 Sales Coordinator in North-Rhine-
Westfalia. Focusing on the achievement of KPI's and team revenue goals, annual revenue of 20
million€. Regularly review of performance results and taking appropriate actions to ensure
optimal achievement of goals. Building a network within key operational and functional groups
and developed good relationship with major customers. I was subject matter expert for
Customer Service and improved collaboration by introducing a sales hotline for sales.

11/2014 - 11/2015
Global Sales Executive Healthcare/ FedEx
Express Europe Inc.

* I had an annual 10million€ revenue responsibility for strategic healthcare accounts within
Europe. Main task was to grow existing revenue base by identifying new opportunities on trading
and new facilities by investigating the entire supply chain. I could gain double digit growth by
successfully winning a global tender from Henkel with a revenue of 2millon€, implementing new
shipping locations in UK and Belgium. Collaboration with other FedEx operating companies in
USA and profiling an account plan drive my success.

05/2011 - 10/2014
Strategic Account Executive/ FedEx
Express Europe Inc.

* As Strategic Account Executive I was responsible for large and multi-location named accounts
and prospects in Germany. My top priority was to improve relationship management for large
clients >1Million € revenue. I succeed business plan regular, furthermore I negotiated and
implemented global contracts for arvato Bertelsmann, GEA group and Benteler Steel.

05/2008 - 04/2011
Facilitator Sales Learning & Development/ FedEx
Express Europe Inc.

* My main tasks were to plan, manage and deliver sales trainings in EMEA to new hires and
existing sales force. I developed new workshops for sales and liaised with internal departments
like Customer Service, Pricing and Marketing. One of my projects were to implement sales
excellence tool. A dashboard that contains territory, pipeline, call and account management for
sales.

05/2004 - 04/2008
Account Executive/ FedEx
Express Europe Inc.

* As an Account Executive I was responsible for a territory close to cologne and outperformed
business plan. I won Presidents Club in 2007 as best performer in Germany.
My key to success was delivering excellent customer experience and surprising my customer,
e.g. a missed pick-up for an important shipment was done by myself in the late afternoon.

12/2000 - 04/2004
Account Executive
United Parcel Service

* As an Account Executive for UPS I was responsible for large account for zip code area 66 and 67
in Germany and doubled sales revenue within 3 years.

06/1998 - 11/2000
Inside Sales
United Parcel Service

* As Inside Sales I was responsible for small accounts on the phone; my success was based on
cold calls. Often I was rewarded as sales person of the month

02/1997 - 08/1997
Call Center Agent
United Parcel Service

* After my job education it was tough to get into a new position before my military service was
completed. So I started as a call center agent to get into a company I was interested to work for.
In 6 month I was able to learn all products and internal stakeholders to get hired for an Inside
Sales position after military time.

Reisebereitschaft

Verfügbar in den Ländern Deutschland
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Profilbild von Markus Gerards National Sales Manager/ FedEx, Global Sales Executive Healthcare/ FedEx, Strategic Account Executive aus Moenchengladbach National Sales Manager/ FedEx, Global Sales Executive Healthcare/ FedEx, Strategic Account Executive
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