Executive Coach and HR Project & Interim Consultant
Schlagwörter
Skills
Internationale HR-Expertin und Executive Coach, die Unternehmen hilft, ihren eigenen Weg in den Bereichen Recruiting, People Operations und Organisationsdesign zu finden.
25 Jahre internationale Erfahrung in der IT-Branche (Software) und im Executive Search: Zusammenarbeit mit über 12 europäischen Ländern, alle HR-Themen und über 10 Jahre in einer formalen EMEA-weiten Führungsrolle. - Leidenschaft für Menschen und organisatorische Effektivität.
Recruiting/ Talent Acquisition (inkl. z.B. Executive Search, Active Sourcing, AC, kompetenzbasierte Interviews, Recruiting-Events, Interview-Training für Führungskräfte), alle Job-Levels (Berufseinsteiger bis VP-Level) und alle Business-Funktionen, Erstellung und Implementierung neuer Recruiting-Prozesse & Systeme.
HR-Administration, Compensation & Benefits, Reisekosten-Richtlinien, Pensionspläne und andere Zusatzleistungen, Gehaltsabrechnung (einschließlich Umstellung des Gehaltsabrechnungsanbieters) und Aufbau eines Shared Service Center.
Talentmanagement/ Karriereentwicklung einschließlich Karriereplanung, Führungskrafte-Coaching, Erstellung und Umsetzung von Kompetenzmodellen, Einführung von Peer-Group-Learning und Lunch & Learn-Sessions sowie Performance Management.
M&A (HR Due Diligence und Integration), Arbeitsrecht inkl. z.B. Disziplinarfälle, Datensicherheit und Arbeitsschutzbestimmungen.
Organisationsentwicklung und Change Management inkl. Restrukturierungs-Erfahrung, Post-Merger-Integration, Cultural Change durch Einführung neuer Wege in der Unternehmenskommunikation, z.B. Einsatz sozialer Medien, Organisation von Mitarbeiterveranstaltungen zur Förderung von Vielfalt und Inclusion.
Erfahrung im Aufbau eines neuen Standortes in einem neuen lokalen Markt (Polen) für das Unternehmen: Shared Service Center und Nearshore Global Delivery Center für Consulting - Projektleitung für alle Rekrutierungsaktivitäten in den ersten 9 Monaten: Recruiting von 70 Mitarbeitern und monatliche Statusberichte für die Geschäftsleitung (an CXOs und Senior VPs).
3 Jahre im Bereich Sales Operations und 1,5 Jahre im Bereich Marketing: Know-how im Softwaremarkt und im Solution Selling erworben.
Ausbildung: Diplom-Betriebswirtin, Master of Arts in Personalentwicklung, IME-Coaching-Zertifikat, Lean SixSigma Green Belt, Reiss Motivation Profile (RMP), Future Leadership, Agile HR Manager, OpenSpace Agility & in Organizations, OpenSpace Beta (wie man eine Organisation in 180 Tagen auf Beta-Codex umstellt), Professional Scrum Master und Organizational Designer für agile Teams und Organisationen.
25 Jahre internationale Erfahrung in der IT-Branche (Software) und im Executive Search: Zusammenarbeit mit über 12 europäischen Ländern, alle HR-Themen und über 10 Jahre in einer formalen EMEA-weiten Führungsrolle. - Leidenschaft für Menschen und organisatorische Effektivität.
Recruiting/ Talent Acquisition (inkl. z.B. Executive Search, Active Sourcing, AC, kompetenzbasierte Interviews, Recruiting-Events, Interview-Training für Führungskräfte), alle Job-Levels (Berufseinsteiger bis VP-Level) und alle Business-Funktionen, Erstellung und Implementierung neuer Recruiting-Prozesse & Systeme.
HR-Administration, Compensation & Benefits, Reisekosten-Richtlinien, Pensionspläne und andere Zusatzleistungen, Gehaltsabrechnung (einschließlich Umstellung des Gehaltsabrechnungsanbieters) und Aufbau eines Shared Service Center.
Talentmanagement/ Karriereentwicklung einschließlich Karriereplanung, Führungskrafte-Coaching, Erstellung und Umsetzung von Kompetenzmodellen, Einführung von Peer-Group-Learning und Lunch & Learn-Sessions sowie Performance Management.
M&A (HR Due Diligence und Integration), Arbeitsrecht inkl. z.B. Disziplinarfälle, Datensicherheit und Arbeitsschutzbestimmungen.
Organisationsentwicklung und Change Management inkl. Restrukturierungs-Erfahrung, Post-Merger-Integration, Cultural Change durch Einführung neuer Wege in der Unternehmenskommunikation, z.B. Einsatz sozialer Medien, Organisation von Mitarbeiterveranstaltungen zur Förderung von Vielfalt und Inclusion.
Erfahrung im Aufbau eines neuen Standortes in einem neuen lokalen Markt (Polen) für das Unternehmen: Shared Service Center und Nearshore Global Delivery Center für Consulting - Projektleitung für alle Rekrutierungsaktivitäten in den ersten 9 Monaten: Recruiting von 70 Mitarbeitern und monatliche Statusberichte für die Geschäftsleitung (an CXOs und Senior VPs).
3 Jahre im Bereich Sales Operations und 1,5 Jahre im Bereich Marketing: Know-how im Softwaremarkt und im Solution Selling erworben.
Ausbildung: Diplom-Betriebswirtin, Master of Arts in Personalentwicklung, IME-Coaching-Zertifikat, Lean SixSigma Green Belt, Reiss Motivation Profile (RMP), Future Leadership, Agile HR Manager, OpenSpace Agility & in Organizations, OpenSpace Beta (wie man eine Organisation in 180 Tagen auf Beta-Codex umstellt), Professional Scrum Master und Organizational Designer für agile Teams und Organisationen.
Projekthistorie
01/2020
-
08/2022
Executive Coach and HR Project & Interim Consultant
Focus: Projects and Coaching (focus on Leaders and Executives) in the areas:
Recruiting, People Operations (new HR digital processes and automation) and Organizational Design and
additionally Coaching of individuals in their professional reorientation and repositioning.
Industry experience IT/ Software, Banking:
Software Industry - Recruiting Projects: Patner Sales/ Alliance Manager, Enterprise Account Manager, Manager Business Development
Banking:
Project Management of setting up a new Global Payroll Vendor (carve out project)
Project Manager, Payroll integration (post merger integration)
Coaching:
several Coachees supported in their professional re-orientation and re-positioning
01/2017
-
06/2019
Senior Manager HR, DACH
ServiceNow
(Internet und Informationstechnologie, 5000-10.000 Mitarbeiter)
Responsible as HR BP for Germany, Switzerland and Austria with approx. 190 employees and their line managers across Europe and US, and 1 junior HR (Trainee); Coaching management regarding organizational transformation and local impact, especially legal advice, operational processes in Matrix organization, and global strategic initiatives. POA granted for HR related documents in all 3 countries.
Major Achievements: payroll provider change with workflow re-defining and defining a concept for a Shared Service Center, implementation of a Health and Safety Officer in the German organization to meet legal requirement, evaluation of new employment law firm for collaboration in termination cases, implementation of Corporate Benefits in Austria, and introduction of new benefits plans for Germany and creation of LOA guideline for DACH, introduction of a Culture Champions Community and multiple activities to create awareness of Diversity and Inclusion in DACH, introduction of peer group leaning sessions, introduction of LinkedIn Learning platform, and lunch & learn sessions.
Motivation for job change: Future company strategy and personal values diverged. It was time for a break and change.
02/2014
-
12/2016
Director, HR EMEA
ESI - Engineering Systems International French Software Company, Paris HQ)
(Internet und Informationstechnologie, 1000-5000 Mitarbeiter)
Responsible for HR aspects (incl. Payroll) of ESI Group with approx. 320 employees in EMEA (incl. Brazil, operational HR support for French speaking countries approx. 250 employees was done from Paris HQ); team of 3 direct reports (2 HR Managers and 1 HR Director with a local team of 3) plus 3 Generalists (functional reporting, disciplinary reporting to the local country heads), member of the global management team, participation in the bi-annual strategy meetings.
Major Achievements:
Implementation of new standard employment contract across EMEA, restructuring of Back office (F&A,HR Admin & Payroll, Sales & Service Admin, and General Admin functions) for the 3 German entities. Introduction of new recruiting process (methodology of competency based interviews aligned to competency model) and performed needed trainings for HR and line managers, introduced new annual Performance Review with new questionnaire and approach, and training provided to all employees and managers in EMEA, evaluation of a new learning platform for technology training, power user and roll-out of a new HRIS (based on Salesforce technology platform); M&A: HR Due Diligence and responsibility for employee integration and implementation of HR standard processes and procedures, created HR concept for reorganization of HR in EMEA with Shared Service Center functions across EMEA.
Motivation for change: Contacted by a former colleague who worked for ServiceNow who made me aware of an interesting opportunity to be part of a growing innovative software company to shape the company culture and processes.
Major Achievements:
Implementation of new standard employment contract across EMEA, restructuring of Back office (F&A,HR Admin & Payroll, Sales & Service Admin, and General Admin functions) for the 3 German entities. Introduction of new recruiting process (methodology of competency based interviews aligned to competency model) and performed needed trainings for HR and line managers, introduced new annual Performance Review with new questionnaire and approach, and training provided to all employees and managers in EMEA, evaluation of a new learning platform for technology training, power user and roll-out of a new HRIS (based on Salesforce technology platform); M&A: HR Due Diligence and responsibility for employee integration and implementation of HR standard processes and procedures, created HR concept for reorganization of HR in EMEA with Shared Service Center functions across EMEA.
Motivation for change: Contacted by a former colleague who worked for ServiceNow who made me aware of an interesting opportunity to be part of a growing innovative software company to shape the company culture and processes.
08/2012
-
01/2014
Principal HR Business Partner
CA Deutschland GmbH (US American Software Company, was acquired in 2018 by Broadcom)
(Internet und Informationstechnologie, >10.000 Mitarbeiter)
Responsibility as Business Partner for all HR aspects for Sales, Presales & Services Organization in Germany with
approx. 180 employees;
Major Achievements:
Restructuring project with -10% headcount, finished 30% under planed and approved budget without legal proceedings; supported closing of 1 office location with a works council & social-compensation plan, created new Performance Improvement Plan (PIP), New Joiner Day, and a new Retention program for High Potentials. Motivation for job change: Received several Headhunter calls with good job opportunities, CA in DACH was not really open to change; too much resistance like e.g. "why shall we change, it works" and "we have always done it in this way".
11/2005
-
07/2012
Senior Manager, Human Resources EMEA
MicroStrategy
(Internet und Informationstechnologie, 1000-5000 Mitarbeiter)
Senior Manager, Human Resources 11/ 2005 – 07/2012
Regional responsibility - Central Europe (DACH), Benelux & Nordics, approx. 120 -140 employees 01/ 2010 – 07/2012
Regional responsibility - Central Europe (DACH), Italy, Spain and Portugal, approx. 120 – 200 employees 11/ 2005 – 12/ 2009
Main Responsibilities & Major Achievements:
- Recruitment - University to Senior Director level for all business lines, implementation of completely new recruiting process with defined SLA’s, re-created the MicroStrategy SummerSchool for students, negotiation of employment offers and contracts with headhunters, recruitment and advertising agencies in line with approved budget, On-boarding with new initiatives created as pilot project in DACH and implemented within a year globally: first week agenda and New Hire Day for all new hires in EMEA.
- HR Development - created and implemented 2 year development & training plan for German team, sales competency model incl. individual development plans, implementation of new global Career Path Consulting program based on new Competency model.
- Performance Management – training and coaching of managers related to annual & quarterly reviews, advising line managers related to Performance Improvement Plans (PIP) and supported managers in PIP meetings.
- HR Admin - of paper files and maintenance of HR system information, etc.; Compensation & Benefits - annual salary survey in 2007 and 2008, Car Policy, Home Office Agreement for Consultants, Pension Plans, restaurant vouchers, etc.; Labor Law - disciplinary cases, formal warnings, terminations, Visa applications, sabbaticals, maternity & parental leaves etc.; HR advisory - of line managers in the region in all HR and leadership aspects; negotiation - Training vendor contracts.
- Strategic Project (April 2006 – December 2006) – Head of Recruitment for the new “Shared Services Center Office incl. Nearshore Global Delivery Center - Poland” (headcount in April: 0; headcount in Nov. 2006: 70 employees).
- HR Software: Roll-out of a new HRIS platform for Recruiting & Admin and Document Management tool (developed by MicroStrategy) - power user in EMEA
- Leadership of team up to 4 HR professionals (Associate, 2 Senior Generalist, and 1 Manager with 10 years’ experience and a team of 2 Associates ).
06/2004
-
10/2005
PR & Events Manager, Central Europe
MicroStrategy
(Internet und Informationstechnologie, 1000-5000 Mitarbeiter)
Public Relations - writing and reviewing press releases.
Customer Marketing - Customer interviews for success stories and speaker recruitment for events.
Direct Marketing - target group related mails, emails, newsletter and creation of BI News magazine.
Event Marketing - Conception, organization and realization of company events and third party BI events.
Major Achievements:
Quarterly Customer Newspaper, 15 customer stories and CeBIT organization 2005 with acquisition of 4
Customer Marketing - Customer interviews for success stories and speaker recruitment for events.
Direct Marketing - target group related mails, emails, newsletter and creation of BI News magazine.
Event Marketing - Conception, organization and realization of company events and third party BI events.
Major Achievements:
Quarterly Customer Newspaper, 15 customer stories and CeBIT organization 2005 with acquisition of 4
10/1999
-
05/2004
Manager Human Resources & Operations - Central Europe
MicroStrategy
(Internet und Informationstechnologie, 1000-5000 Mitarbeiter)
Areas of Responsibilities & Major Achievements:
- Recruitment - 60 New Hires in 6 months before hiring freeze end of May 2000, organization of the second MicroStrategy Summer School with 60 students from Germany, Austria and Switzerland and 4 Partner Companies.
- HR Development – implementation of worldwide annual review process and evaluation of employee training & education, and evaluation & coordination of annual outdoor team building event.
- HR administration – all aspect of updating HR information in personnel files, supporting annual review process up to giving advice in disciplinary cases. First HR in Europe - all processes, procedures and documents needed to be localized and/ or set up.
- Mass redundancy 2001 with approx. 60% headcount cut (DACH region: ca. 120 employee down to ca. 45 employees incl. Office closing in Austria & Switzerland) with no budget for severance packages.
Further responsibilities from August 2001 based on organizational restructuring and change:
- Sales & Contract Management - restructured lead generation process, sales forecast tracking, local lead for integration and training of sales support (Salesforce) and information systems in Central Europe (DACH).
- Special project - supported organizational and workflow restructuring in Central Europe (DACH).
10/1997
-
09/1999
Research Assistant
SCS Personalberatung GmbH (Executive Search)
(Sonstiges, 10-50 Mitarbeiter)
Full project management: From target account lists to face-to-face job interviews and project documentation, research completely by phone (no social media and only limited internet information available)
Industry & profile focus:
Retail/wholesale: IT managers & engineers;
Finance: legal specialists, sales managers & GM;
Pharmaceutical: marketing & sales managers;
Automobile: development, purchase & sales engineers, managers & CTO; IT: SAP & CRM technical & sales engineers.
Job level: From functional specialist to VP and CXO-level.
IT Office Coordinator: Mainly database application (new implementation in January 1998) for Düsseldorf office.
Achievements:
24 Research projects successfully executed + 1 SAP Developer project with 6 positions, and
Successfully created & implemented standard research project documentation process incl. handbook, and database user training (all Project Managers, Researchers and Assistants).
Motivation for change: Got in contact with MicroStrategy on CeBIT due to Search Projects in Data Warehouse and Decision Support Systems (today area of BI / Analytics). MicroStrategy offered a great opportunity as HR Manager to set up HR for the DACH region.
01/1996
-
06/1996
Manager, Rohde & Partner Advertisement Agency & Research Specialist
Rohde & Partner GmbH & Co.
(Sonstiges, 10-50 Mitarbeiter)
Advertisement agency: Full responsibility of media planning, text & layout;
Achievement: Restructuring of the agency processes with 30% decrease in costs of production
Executive Research: Target account lists, pre-selection of candidates by telephone, and project documentation; Industry focus: Automobile: sales, development and application engineers;
Achievement: 6 projects successfully executed
Motivation for change: No clear strategy of the four co-owners of the Executive Search Company & Advertisement agency.
07/1994
-
09/1995
Interviewer (Freelancer)
EMNID Institute (Market and social research company)
(Sonstiges, 250-500 Mitarbeiter)
Business-to-business studies: Conducted telephone interviews (including pre-tests with live audit reviews by clients and customers), and reviewed, pre-tested and optimized interview scripts for PC-based interviews.
Focus: Decision makers (CXO-level, GMs, MDs & Department Directors, politicians, journalists, etc.), IT business (Top Management for investment decisions: CEO, CFO & CIO or director’s level), Marketing success monitoring project (Marketing & Sales Managers), country specific (EU) customer satisfaction research (Lawyers, Sales, Purchase or Tech. Managers/ Directors).
Achievement: One of the Top 3 Interviewer in Business-to-Business research studies.
Motivation for change: Received an offer from Rohde & Partner with the opportunity to gain experience in Executive Search & Advertisement Agency area, and to use all my strengths and competencies.
02/1995
-
08/1995
Software Trainer
GDR mbH
Retail Group, today part of EDEKA Group) Microsoft Office Training - Trained small internal groups
(up to 10 attendees), prepared training and workbooks, and performed telephone hotline support.
Motivation for change: Temp job contract, good opportunity to make money to invest in a 3 months
stay in United Kingdom (English language course in Folkstone and Marketing agency intern job in
(up to 10 attendees), prepared training and workbooks, and performed telephone hotline support.
Motivation for change: Temp job contract, good opportunity to make money to invest in a 3 months
stay in United Kingdom (English language course in Folkstone and Marketing agency intern job in
Reisebereitschaft
Weltweit verfügbar
Reisebereitschaft ja, sofern es der Wertschöpfung und dem Projekt(einsatz) dienlich ist.
Sonstige Angaben
LinkedIn.com Profil: https://www.linkedin.com/in/ulrike-wolter-781a67/
