Reliable and trustworthy
Active listening
Hard working
Team player
Analytical
Embracing change
Role: Structure complex information, as a project manager, to assist
client in taking data-driven decisions aiming at driving sustainable
change.
Main achievement: Doubled the revenues of former IT-support
company by restructuring it into an agile and profitable IT
consultancy company with solid growth potential.
Role: Assist Chief HR Officer by coordinating a wide range of
strategic projects and crisis situations.
Main achievement: Secured business continuity of Belfius Bank &
Insurance by successfully defining and implementing all HR
measures needed to manage the Covid-19 pandemic ; Boosted
employee satisfaction by reinventing working conditions and
benefits for all staff.
Role: Coordinate portfolio of 8 projects (830K€), ranging from IT
(Agile / Scrum) projects to marketing projects.
Main achievement: Reduced processing time of medical
acceptance process by 75% by digitalising medical acceptance
questionnaires ; Launched new insurance product for enterprises
and realized its technical IT implementation in CRM system.
Role: Accompany the client in detecting areas of improvement,
defining action plans and rolling-out solutions.
Main achievement: Significantly reduced operational costs (12Mio€
of synergies) of top-3 French bank's IT department, by drastically
increasing operational efficiency (semi-automation, cultural
change, process enhancements).