Profilbild von Guenther Niederhofer Business & IT Transformation Consultant aus Innsbruck

Guenther Niederhofer

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Letztes Update: 06.09.2022

Business & IT Transformation Consultant

Firma: N.BIT Consulting GmbH
Abschluss: Master of Business Administration
Stunden-/Tagessatz: anzeigen
varies depending on project mandate, complexity and role
Sprachkenntnisse: deutsch (Muttersprache) | englisch (verhandlungssicher)


CV_Günther Niederhofer_04_2022.pdf


An experienced leader, facilitator and consultant, Guenther is a dynamic professional, with a strong background in business and IT transformation, process optimisation and organisational change.
Guenther developed his 18 years of professional career from consulting  in various industries and regions in Europe into an in-house consulting position in Telecommunication in Middle East and then moved to Dubai Airports in the role as Head of Corporate Development to lead corporate transformation programmes for all people, process, technology changes in the organization. After 5 years in Middle East he relocated back to Europe and consults clients in business and technology driven transformation along the entire programme and project management lifecycle.
Guenther’s experience has been gained in both strategic and delivery roles for a variety of sectors, including Airport and Aviation (Dubai Airports, Munich Airport), Telecommunication (Deutsche Telekom, du (Mobile Service Provider), ICT (T-Systems), Travel and Transportation (TUI), Automotive (BMW) and Media (CNBC).
Certified in Scrum (PSMI) MSP, PMI, ITIL and agile PM he continuously develops his skill set with best practice methodologies and technology know how in ERP workflows/processes & systems e.g. S/4HANA.
Additionally, Guenther is a passionate and well-rounded executive with proven leadership and stakeholder management on executive level, capable of working in challenging and cross-cultural environments.
He owns a Master in Business Administration specialised in International Business, Transformation Management and offers business-level fluency in German and English.

Scrum Master (PSM I), PMP by PMI, MSP (Managing Successful Programmes), ITIL V3 Foundation, Lean Six Sigma Green Belt
Jira & Confluence, SAP (Basics), S/4HANA, Oracle (Basics), Clarity, igrafx, Adonis, Aris, Tableau
agile PM, KANBAN, SAP Activate, OPM3, Change Management Maturity Model, Capability Maturity Modell (CMM)


09/2021 - 05/2022
Projekt Lead - IT-Outsourcing
Swarovski (1000-5000 Mitarbeiter)
Konsumgüter und Handel
  • Leading an IT outsourcing project in the IT application environment to reduce IT operating costs, achieve FTE targets and leverage on managed services through 3rd party vendors.
  • Drive initiatives for the IT operating model to improve supplier & partner collaboration

09/2020 - 09/2021
Interims COO & Business Transformation Manager
Bartenbach GmbH (50-250 Mitarbeiter)
Architektur und Bauwesen
Managing the Business Transformation of the company towards a more effective and agile company as Interims COO
Disciplinary responsibility for the IT department, the Lighting Design & Solutions Department and Lighting Instruments for more then 50 people.
Driving change and digitilization to improve company performance and Earnings.

02/2019 - 03/2020
Project Lead - S/4HANA Implementation Pre-Project
Munich Airport, Inhouse Consulting (1000-5000 Mitarbeiter)
Transport und Logistik
Led the S/4HANA transformation pre-project for the airport & subsidiaries to evaluate impact and chances of the new technology to pave the way towards automation and digitalization.
Built the S/4HANA transformation business case, process & IT roadmap.
Analyzed and mapped the impacted business process and IT-application architecture
Orchestrated Business and IT requirements to build the S/4HANA implementation strategy & transformation vision
Elaborated the concept of a S/4 Competence Center

Kenntnisse: Agile PM, SAP Activate, SAP IT Architecture, Business Process Modeling, Business Process Management, Business Requirements Management
Produkte: S/4HANA, SAP, CA Clarity PPM

08/2018 - 10/2018
Consultant - Digitalisation Analysis and Agile Project Management
Bartenbach GmbH (50-250 Mitarbeiter)
Architektur und Bauwesen
Analysed the operating model of the lighting design and lighting instruments departments to support the change into a more agile and project-oriented organisation.
Built an organizational transformation path to utilize digitisation tools in agile customer projects.

01/2018 - 09/2018
Consultant - Parking Capacity Management & Mobility Analysis
Munich Airport (1000-5000 Mitarbeiter)
Transport und Logistik
Analysed the parking capacity management for the airport campus Safeguarded the employee and customer parking needs in balance with the airport campus mobility and parking revenue targets. Elaborated employee and customer mobility processes from arrival at parking to terminal.

01/2018 - 09/2018
Consultant - Customer Segmentation & Market Analysis
Munich Airport, Inhouse Consulting (1000-5000 Mitarbeiter)
Transport und Logistik
Elaborated strategic marketing & media communication opportunities to position the airport on specific customer segments.
Evaluated PoS revenue opportunities along the passenger journey
Analysed customer segment revenue opportunities

Kenntnisse: Customer Journey
Produkte: CRM, Tableau

06/2017 - 12/2017
Programme Manager IT Security
Munich Airport, IT Department (1000-5000 Mitarbeiter)
Internet und Informationstechnologie
Led a large IT Programme to ensure the airport readiness for the current and future cyber security requirements
Worked on the requirements and preparation for the upcoming regulations/audits e.g. BSI, KRITIS; ISO 27001.  

Kenntnisse: Agile PM, Kanban, Cyber Security,
Produkte: Jira, CA Clarity, PPM, Atlassian Confluence





10/2013 - 03/2017
Head of Corporate Development; Strategy & Development Group
Dubai Airports (1000-5000 Mitarbeiter)
Transport und Logistik
Led Corporate Development Programmes to transform Dubai Airports into a more efficient and effective
organisation to achieve profitability, operational efficiency and customer experience targets:

Strategy & Portfolio Management:
* Set the Corporate Development Strategy for business and organisational transformation.
* Managed a portfolio of change and growth initiatives with volume of over 40m Euro OPEX/ CAPEX p.a.
* Planed and derived investment decisions to ensure best value against strategic objectives and ROI
* Operationalized strategic change objectives into transformation programmes and functional strategies.
* Provided business plans and case for changes for CEO and executive boards and stakeholders.

Transformation & Change Management:
* Defined the 10yrs corporate transformation and change landscape for the organisation to support
* Built cross-functional teams of change experts to drive efficiency, cultural and people change.
* Led a long-term transformation programme in supply chain, finance, commercial and technology area
from design to implementation of a new strategy, business model, organization and IT technologies e.g.
* Supported the products and service development roadmap in diversifying commercial revenue
opportunities and enhance customer experience by introducing new digital services.

01/2012 - 06/2013
Director Customer Excellence & Business Process Management
Du; integrated telecommunication Provider; Dubai (500-1000 Mitarbeiter)
Headed a team of Project Managers and Business Analysts to drive customer excellence and efficiency:

Customer Excellence Programme:
* Built the operational improvement team for du's strategic Customer Excellence Programme and defined
the improvement strategy its methodology and calculated Business Cases.
* Streamlined customer business and service processes and reduced 30% of non-value adding activities.
* Achieved 13m AED of OPEX savings by improving customer transactions and KPI performance.

Programme & Transformation Unit:
* Created the "Programmes & Transformation" unit to manage efficiency programmes in operations while
defining the unit's strategy, vision, mission and objectives.
* Developed a process costing model to identify OPEX savings potential for customer facing processes.
* Introduced a cross-functional Programme Management and Governance Model.

09/2001 - 12/2011
Senior Consultant for a Management & Technology Consulting Company
Detecon International; Management & Technology Consulting (500-1000 Mitarbeiter)
Internet und Informationstechnologie
Munich: Led large consulting teams in projects for telco providers, ICT companies, service industries, a premium automotive manufacturer and a global travel service company
Abu Dhabi: Business development and sales for process and organization consulting offerings
Bonn: Implemented products from idea to launch for Deutsche Telekom’s fixed, mobile and internet division

03/2000 - 08/2000
Trainee as Business Process Manager
Helbling Management Consulting
Implemented ERP solutions for SME in manufacturing, construction and consumer goods.

10/1999 - 12/1999
Trainee in Marketing & Business Development
CNBC Business Channel; London
Analysed the paid TV market and developed a new sales distribution arm.