Stephanie Priller verfügbar

Stephanie Priller

Experienced professional in loyalty, CRM, strategic partnerships, aviation & direct marketing

Profilbild von Stephanie Priller Experienced professional in loyalty, CRM, strategic partnerships, aviation & direct marketing aus Berlin
  • 12043 Berlin Freelancer in
  • Abschluss: Bachelor in International Tourism Management
  • Stunden-/Tagessatz: 100 €/Std. 800 €/Tag
  • Sprachkenntnisse: deutsch (Muttersprache) | englisch (verhandlungssicher) | portugiesisch (verhandlungssicher) | spanisch (verhandlungssicher)
  • Letztes Update: 30.04.2018
Profilbild von Stephanie Priller Experienced professional in loyalty, CRM, strategic partnerships, aviation & direct marketing aus Berlin
Loyalty and aviation industry expert with 8 years working experience and strong focus on alliances, strategic partnerships, loyalty and customer retention strategy. Multilingual professional with negotiation, presentation, diplomatic, analytical and strategic skills, highly experienced in working on cross-functional projects, as a member of multi-cultural teams and within challenging and complex business environments
Senior Manager topbonus (Loyalty) & Direct Marketing / airberlin_BER 04/16 - 05/17
Team Lead
Responsible for the airline’s overall loyalty accrual and redemption budget of over 30m EUR Definition of the airline’s accrual and redemption proposition as well as frequent flyer status benefits In charge of all direct marketing activities via the frequent flyer member base, including planning, definition and execution of promotions, as well as direct marketing budget responsibility of 13m EUR Team member of various major projects as loyalty expert, e.g. introduction of European business class product, fare restructuring or alignment projects with strategic partners
Responsible for all of the airline’s frequent flyer airline partnerships

Senior Manager Airline Partnerships / airberlin _ BER, 05/14 - 03/16
In charge of 20+ frequent flyer airline partnerships - contract and price negotiation, internal and external partnership implementation, partner management, budget responsibility of over 14m EUR Set-up of loyalty promotions to foster incremental revenue
airberlin representative in strategic oneworld airline alliance loyalty group
Key point of contact for Etihad Airways Partner frequent flyer relationships
Member of airberlin PSS Sabre (airline reservation system) migration loyalty domain

Key Account Officer Airline Partnerships / topbonus Ltd. _ BER, 12/12 - 04/14
Single point of contact between frequent flyer program and airline
Budget responsibility, reporting and controlling
Set-up of processes between airline and frequent flyer program post frequent flyer program carve-out Planning and implementation of activities and promotions to achieve revenue and business targets Organisation and implementation of inter-divisional projects, e.g. introduction of new redemption options Airline Partner related matters contact person for frequent flyer service center

Manager Airline Partnerships / airberlin _ BER, 07/12 - 12/12
Responsible for existing frequent flyer airline partnerships - partner management, billing and settlement Quality monitoring and optimization of existing processes
Assistance in oneworld alliance related matters
Implementation of airline partner award online booking project Inter-divisional coordination of in-house airline partner processes

Consultant Meetings & Conventions / Star Alliance _ FRA, 05/10 - 06/12
Single point of contact for airlines’ key account managers working with Star Alliance’s international airline alliance convention program
Coordination and monitoring of global request for proposals
Coordination and negotiation of relationship with IT vendor
Organisation of trade show representation and trainings for airline key account managers Design and implementation for the very first online alliance conventions sales platform

Internship Meetings & Conventions / Star Alliance _ FRA, 05/09 - 04/10
Administration of Webpage content
Evaluation of global customer requests
Preparation of statistics, supporting presentations and international alliance meetings

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