Schlagwörter
Skills
- manage of external Support-Team for international Oracle Fusion Support outsourcing in Finance and SCM.
- Implementation of HCM-Solution on leading German Bus-travel company under ORACLE Cloud HCM
- Integration of Autoinvoice-Imports on international working music-hoster.
- Second Level support on leading German Bus-travel company under ORACLE Cloud
- Import Manager in the Implemenation of 2 Fusion Finance Cloud
- Analysis, Design and functional Implementation of dynamic and complex quote print development for an worldwide operating vendor of payment systems.
- Implementation, customisation and Support of Oracle Service, Oracle Contracts, installed base and CTI-Interface at global working financial service provider.
- Support and Customisation of Oracle Sales and Service at a mechanical engineering company
- Implementation and customisation of Oracle Service11i for an international working company in the contracting business
- Implementation of Oracle Receivables at a German federal state bank
- Setup of Oracle Sales Contracts for a oracle partner
- Setup of the CRM Suite on the official delphi education environment in the areas Sales, Service and Contracts under 11i.
- Trainer for workshops for the applications Sales, Service and Marketing for a Saudia Arabian supplier in Riad
- Setup, coordination and support of the internal sales and service implementation of a company in the IT-business.
- Analysing and implementation of Contracts for Service 11i for a international working insurance service provider
- Analyse and Coaching of a Telesales and Marketing implementation for a Call Center in Austria
- Implementation of OSM (11.0.3) and Service (11.0.3) for a publishing company in Switzerland
- Setup and Workshops of Oracle Receivables (11.0.3) for a telecommunication company
- Teamlead HCM Implementation for leading German Bus-travel company under ORACLE Cloud
- Teamlead for small development poject
- Vice-Teamlead Service at CRM Implementation
- Responsible for the CRM implementation as a part of a complete eBusiness Suite implementation.
- Coordinator und instructor of the CRM-Staff (8 employees)
- Responsible as project manager for the internal implementation CRM
- Coaching and backend-support for different projects in the it-consulting
Projekthistorie
Client: Auto1 Group GmbH
Industry: Trade
Project period:2017 ongoing
Senior Principal Consultant AR and GL InterfacesImplementation Oracle Fusion Finance R12
Tasks/Responsibilities:
Client: HelloFresh GmbH
Industry: Consumer Goods/
Food
Project period:2016 ongoing
Senior Principal Consultant AR and GL InterfacesImplementation Oracle Fusion Finance R11
Tasks/Responsibilities:
Client: FlixMobility GmbH
Industry: Tourism
Project period: 2016 ongoing
Teamleader and Senior Principal Consultant HR Fusion HCM Cloud Implementation of Oracle Fusion R11
Task/Reponsibilities:
Client: FlixMobility GmbH
Industry: Tourism
Project period:2015 ongoing
Senior Principal Consultant AR and GL InterfacesImplementation Oracle Fusion Finance R10
Tasks/Responsibilities:
Client: SoundCloud Ltd.
Industry: Internet Startup
Project period:2015 ongoing
Senior Principal Consultant AR and GL InterfacesImplementation Oracle Fusion Finance R9/R10
Tasks/Responsibilities:
Client: Internal project
Project period:2014 ongoing
Teamleader and Senior Principal Consultant HR and ServiceImplementation of Vision Based Oracle Fusion HCM R9 test Instance on internal test instance
Tasks/Responsibilities:
Complete installation of Oracle Fusion HCM for internal use with documenation and testing
Client: StarAlliance Services GmbH
Industry: Transport Industry
Project period:2015
Senior Principal Consultant AR and GL InterfacesFusion Finance Cloud R9/R10
Tasks/Responsibilities:
Client: Wincor Nixdorf (Germany & Worldwide)
Industry: Bank and ADM
Project period:2013/2014
Teamleader & Senior Principal Consultant CRM Service and Contracts3rd Level support and development of Skill based ressource planing for Service activities and Contracts management R12.2.3
Tasks/Responsibilities:
3rd level Support and optimization of skill-base ressource planning and scheduling
Client: Hellmann (Germany)
Industry: Transport Industry
Project period:2012/2014
Teamleader & Senior Principal Consultant
CRM Sales, Marketing and ServiceImplementation Oracle Service for global business / worldwide support R12.1.3
Tasks/Responsibilities:
Client: Micos Fidelio
(Germany, UK & USA)
Industry: Cash and Billing
Project period:2011/2014
Senior Principal Consultant CRM Sales, Marketing and ServiceImplementation Quote Approval and Quote Pint development on international Base
Tasks/Responsibilities:
Client: FirstData/TeleCash
(Germany)
Industry: Banking and
Communication
Project period:2008/2011
Senior Principal CRM Consultant
Contracts and ServiceFunctional Support and Implementation Analyst
Tasks/Responsibilities:
Client: Synventive
(Germany & Portugal)
Industry: Manufactoring
Project period:2008
Senior CRM Consultant
Sales and ServiceFunctional Support and Implementation Analyst
Tasks/Responsibilities:
Client: HOCHTIEF (Germany)
Industry: Construction
Project period:2007/2008
Senior CRM Consultant
Contracts and ServiceFunctional Implementation Analyst and Co-Teamlead
Tasks/Responsibilities:
Client: SLB Sächsische Landesbank, Leipzig (Germany)
Industry: Banking
Project period:2006
Senior Consultant AR and GLFunctional Implementation Analyst and Training Specialist
Tasks/Responsibilities:
Client: IDS(Al Babtain/Saudia Arabia)
Industry: Manufactoring
Project period:2003
Senior CRM ConsultantFunctional Implementation Analyst and Teamlead CRM
Tasks/Responsibilities:
Client: ADP (USA)
Industy: Insurance
Project period:2003
CRM ConsultantFunctional Implementation Analyst and Teamlead CRM
Tasks/Responsibilities:
Client: Audatex (Switzerland)
Industy: Insurance
Project period:2002/2003
CRM ConsultantFunctional Implementation Analyst
Tasks/Responsebilities:
Client: Synventive
(Netherlands)
Industry: Manufactoring
Project period:2001
CRM ConsultantFunctional Implementation Analyst and Teamlead CRM
Tasks/Responsibilities:
Client: Interact (Austria)
Industry: Startup
Project period:2001/2002
CRM ConsultantTeamlead CRM and Project Support
Tasks/Responsibilities:
Client: 4Media (Switzerland)
Industry: Telco Startup
Project period:2000/2001
CRM ConsultantFunctional Implementation Analyst and Teamlead CRM
Tasks/Responsibilities:
Industry: Trade
Project period:2017 ongoing
Senior Principal Consultant AR and GL InterfacesImplementation Oracle Fusion Finance R12
Tasks/Responsibilities:
- Interface specialist for AR and GL interface activities.
Client: HelloFresh GmbH
Industry: Consumer Goods/
Food
Project period:2016 ongoing
Senior Principal Consultant AR and GL InterfacesImplementation Oracle Fusion Finance R11
Tasks/Responsibilities:
- Interface specialist for AR and GL interface activities.
- 3rd Level Support
Client: FlixMobility GmbH
Industry: Tourism
Project period: 2016 ongoing
Teamleader and Senior Principal Consultant HR Fusion HCM Cloud Implementation of Oracle Fusion R11
Task/Reponsibilities:
- Projectmanager HCM implementation
- Analysing, Design, Overhead and Implementation of HCM solution
- Support and Trainng for all relevant HCM Questions
- Lead Import setup Structures and employees
Client: FlixMobility GmbH
Industry: Tourism
Project period:2015 ongoing
Senior Principal Consultant AR and GL InterfacesImplementation Oracle Fusion Finance R10
Tasks/Responsibilities:
- Interface specialist for AR and GL interface activities.
- 3rd Level Support
Client: SoundCloud Ltd.
Industry: Internet Startup
Project period:2015 ongoing
Senior Principal Consultant AR and GL InterfacesImplementation Oracle Fusion Finance R9/R10
Tasks/Responsibilities:
- Interface specialist for AR and GL interface activities.
- 3rd Level Support
Client: Internal project
Project period:2014 ongoing
Teamleader and Senior Principal Consultant HR and ServiceImplementation of Vision Based Oracle Fusion HCM R9 test Instance on internal test instance
Tasks/Responsibilities:
Complete installation of Oracle Fusion HCM for internal use with documenation and testing
Client: StarAlliance Services GmbH
Industry: Transport Industry
Project period:2015
Senior Principal Consultant AR and GL InterfacesFusion Finance Cloud R9/R10
Tasks/Responsibilities:
- Support AR / Lead Import Setup-Stuctures
Client: Wincor Nixdorf (Germany & Worldwide)
Industry: Bank and ADM
Project period:2013/2014
Teamleader & Senior Principal Consultant CRM Service and Contracts3rd Level support and development of Skill based ressource planing for Service activities and Contracts management R12.2.3
Tasks/Responsibilities:
3rd level Support and optimization of skill-base ressource planning and scheduling
Client: Hellmann (Germany)
Industry: Transport Industry
Project period:2012/2014
Teamleader & Senior Principal Consultant
CRM Sales, Marketing and ServiceImplementation Oracle Service for global business / worldwide support R12.1.3
Tasks/Responsibilities:
- Analysing, Design, Overhead and Implementation of solution for a worldwide support system to track and solve customer support requests.
Client: Micos Fidelio
(Germany, UK & USA)
Industry: Cash and Billing
Project period:2011/2014
Senior Principal Consultant CRM Sales, Marketing and ServiceImplementation Quote Approval and Quote Pint development on international Base
Tasks/Responsibilities:
- Analysing, Design, Overhead and Implementation of solution for a specific and high dynamic quote approval and quote print development.
- Support for the Solution
Client: FirstData/TeleCash
(Germany)
Industry: Banking and
Communication
Project period:2008/2011
Senior Principal CRM Consultant
Contracts and ServiceFunctional Support and Implementation Analyst
Tasks/Responsibilities:
- Implementation, customization and Support of Oracle Service, Oracle Contracts, installed base and CTI-Interface
Client: Synventive
(Germany & Portugal)
Industry: Manufactoring
Project period:2008
Senior CRM Consultant
Sales and ServiceFunctional Support and Implementation Analyst
Tasks/Responsibilities:
- Support and Customisation of Oracle Sales and Service
Client: HOCHTIEF (Germany)
Industry: Construction
Project period:2007/2008
Senior CRM Consultant
Contracts and ServiceFunctional Implementation Analyst and Co-Teamlead
Tasks/Responsibilities:
- Implementation and costomisation of Oracle Service 11i
Client: SLB Sächsische Landesbank, Leipzig (Germany)
Industry: Banking
Project period:2006
Senior Consultant AR and GLFunctional Implementation Analyst and Training Specialist
Tasks/Responsibilities:
- Implementation of Oracle Receivables
Client: IDS(Al Babtain/Saudia Arabia)
Industry: Manufactoring
Project period:2003
Senior CRM ConsultantFunctional Implementation Analyst and Teamlead CRM
Tasks/Responsibilities:
- Trainer for workshops for the applications sales, service
Client: ADP (USA)
Industy: Insurance
Project period:2003
CRM ConsultantFunctional Implementation Analyst and Teamlead CRM
Tasks/Responsibilities:
- Analysing and implementation of contracts for service 11i
Client: Audatex (Switzerland)
Industy: Insurance
Project period:2002/2003
CRM ConsultantFunctional Implementation Analyst
Tasks/Responsebilities:
- Analysing and implementation of contracts for service 11i
Client: Synventive
(Netherlands)
Industry: Manufactoring
Project period:2001
CRM ConsultantFunctional Implementation Analyst and Teamlead CRM
Tasks/Responsibilities:
- Analysing and coaching of the implementation of sales and service 11.5.4
Client: Interact (Austria)
Industry: Startup
Project period:2001/2002
CRM ConsultantTeamlead CRM and Project Support
Tasks/Responsibilities:
- Analyse and coaching of a Telesales and Marketing Implementation 11i
Client: 4Media (Switzerland)
Industry: Telco Startup
Project period:2000/2001
CRM ConsultantFunctional Implementation Analyst and Teamlead CRM
Tasks/Responsibilities:
- Implementation of OSM (11.0.3) and Service (11.0.3)
Reisebereitschaft
Weltweit verfügbar
Bedingte Reisebereitschaft im deutschsprachigen Raum
