Cristian Margaretic verfügbar

Cristian Margaretic

Transition und Transformation Manager | Program Manager| ITO BPO SSC CI Berater

verfügbar
Profilbild von Cristian Margaretic Transition und Transformation Manager | Program Manager| ITO BPO SSC CI Berater aus Duesseldorf
  • 40629 Düsseldorf Freelancer in
  • Abschluss: MBA (Sheffield UK)
  • Stunden-/Tagessatz: 1200 €/Tag
    Abhängig von der Rolle; Dauer und Einsatzort
  • Sprachkenntnisse: deutsch (Muttersprache) | englisch (verhandlungssicher) | spanisch (Muttersprache)
  • Letztes Update: 31.10.2017
SCHLAGWORTE
PROFILBILD
Profilbild von Cristian Margaretic Transition und Transformation Manager | Program Manager| ITO BPO SSC CI Berater aus Duesseldorf
SKILLS
I am an expert designing IT and BPO shared service organizations, transitioning services and transforming organizations to ones that continuously improve. I am passionate about it because I love to see that in the end people work smarter and are engaged!

I helped my clients reduce their operational cost by 20 to 70% and improve their business processes achieving an ROI of up to 8:1. I have achieved these results by applying methods and implementation strategies from Six Sigma, Lean, ITIL, DevOps, Change Management, Strategic Sourcing and Transition Management.

With 19 years of consulting experience I bring with me capabilities that span from managing highly complex and strategic initiatives to managing technical roll-outs and everything in-between. My USP is thinking outside the box leveraging my excellent people management skills and sound process and management skills combined with diligent technical and digital skills. I know the Indian and European market.

I can not only help you to transform to a more efficient and flexible target-operating model but also to extend your value chain building capabilities within an offshore shared service center (e.g. center of excellence, engineering design, software development).

Service offering:
Feasibility study (shared service target, strategy and road map)
Program Management (IT and BPO)
Transition management (5-Phases approach)
Transformation management (KPI, Automation, DevOps)
Continuous Improvement Deployment (Lean, Six Sigma)
Leadership and business strategy

Get in touch with me to discover how I can unlock your organizational value.
Learn more about me, my team and our services on www.neotransform.com.

LEARN MORE ABOUT OUR PORTFOLIO
www.neotransform.com

LEARN MORE ABOUT ME
www.linkedin.com/in/cmargaretic

MY SPECIAL SKILLS AND TRAINING
2017 DevOps Master, certified by Exin at Maxpert, Frankfurt
2016 Business Transformation Manager certification, RWTH Aachen
2015 Six Sigma Green Belt certification, SSCD, Düsseldorf
2012 ITSM with ITIL and Service Transition methods, Vodafone group
2007 Certified as “Engagement manager” at Cagemini Consulting Germany
2001 Strategic Sourcing and SRM at Capgemini Consulting Germany
2000 Project management for SAP projects at Cagemini Consulting Germany
2000 SAP SD, MM, CO-PC, LSMW, CATT at SAP and Capgemini
1998 Consulting methods, techniques and tools at Ernst&Young Germany

Sincerely,
Cristian Margaretic
info@neotransform.com
+4917682051313
 
REFERENZEN
Achieved and ongoing highlights over the last 5 years
May 2017 – today:
Shared Service and CI deployment manager
Jan 2017 – Apr 2017: Organizational change lead, ERP implementation
Jun 2015 – Oct 2016: Leading an ERP maintenance transformation to reduce offshore support costs and increase service quality within Vodafone Shared Services India being operated by 500 offshore and 30 onshore FTEs
Apr 2016 – Aug 2016: Leading the transition of 24 onshore consultants roles and activities to Vodafone Shared Services India, Defining the agile approach and plan to Transform the onshore and offshore organization
Jan 2016 – Oct 2016: Leading the transition of Hyperion Applications and Technical Operations maintenance from IBM offshore to Vodafone Shared Services India, Defining the Transition and Capability Building Strategy and Plan for 44 resources to be recruited and trained
May 2013 – Aug 2014: Leading the SAP EVO Transition and Transformation of Functional Operations Services from IBM offshore to Vodafone Shared Services India, Defining the Transition and Capability Building Strategy and Plan for 101 resources to be recruited and trained
Mar 2009 – Jun 2012: Integration and Roll-In Manager for SAP ERP implementation in 5 European countries
ZEITLICHE UND RÄUMLICHE VERFÜGBARKEIT
Europa, Indien
KONTAKTANFRAGE VERSENDEN

Ja, ich akzeptiere die AGB

Ja, ich akzeptiere die Datenschutzbestimmungen

Hinweis: der Versand ihrer Kontaktanfrage ist komplett kostenfrei