Schlagwörter
Skills
ONLINESTRATEGIE / ANALYSE / KONZEPTION
Kernkompetenzen
Kernkompetenzen
- Onlinestrategie
- Business Analyse / Anforderungsmanagement
- Customer Analytics / User Analytics / Usability Testing
- Konzeption / User Experience / Informationsarchitektur
- Customer Experience Management (CEM)
- Social Intrantet / Social Collaboration
- eBusiness / Social Business
- Cross Channel / Omni Channel
- Content Management / Content Strategie
- Produktentwicklung / Application Development
- Community Management / Innovation Management
- Responsive Design / Mobile
Projekthistorie
Health / Medical - Siemens Medical, Dra?ger, FIFA, BARMER,AOK, Roche, Baxter, Fresenius, Sirona, Merck
Telecom Industry - Vodafone, Swisscom,Telecom Newseeland, O2
Finance - JP Morgan, Deutsche Bank, Deutsche Leasing
Publishing / Media - Handelsblatt, Frankfurter Allgemeine, Springer, FAZ Insitute, Hessischer Rundfunk (hr)
Energy / Utilities - Entega, BDEW, EnBw, SCHOTT, edding, MVV
Transport / Logistics - Deutsche Post, Heinemann, Siemens TS
Automotive - Audi, Daimler, BMW, MAN
Retail / Food - Nestle, Heinemann, Unilever
Public - Deutsche IHK, Deutsches Patentamt, Regierung Sachsen-Anhalt
Fashion /Lifestyle - Sheego, Swarovski, SKYY
Travel - Deutsche Bahn/Start.de, ancotel
Reisebereitschaft
Verfügbar in den Ländern
Deutschland, Österreich und Schweiz
Aktuell Verfügbar, deutschlandweit - vorzugsweise Raum Frankfurt.
Sonstige Angaben
Kompetenzdetails / Methoden-Knowhow
Fachliche Schwerpunkte: Customer Experience Management, Social Intranet, Social Collaboration, eBusiness, Responsive Design, Mobile, Social Business, Cross Channel, Omni Channel, CMS, Portalentwicklung, Produktentwicklung, Application Development, Design Thinking, Content Strategie, Social CRM, Community Management, Knowledge Management, Innovation Management, Startup Facilitation
Strategie: Process Modelling, Feasibility Study, Machbarkeitsstudie, Vision, Roadmap-Entwicklung, Online-Vertriebsstrategie, KPI-Definition, Vorstudie, Reifegrad-Analyse, GAP-Analyse, Wettbewerbsanalyse
Business Analyse: Anforderungsanalyse, Stakeholder Interviews, Use Case, UML, User Storie, Agiles Anforderungsmanagement, Requirement Priorisierung, Scrum, Demant Management
Customer Analytics, User Analytics: Remote Usability Testing, Customer Journey Mapping, Persona-Entwicklung, Zielgruppen-Interviews, Web Analytics, Social Media Monitoring, Business Intelligence, Zielgruppensegmentierung, Online Feedbacks, Auswertungen Usability Testing, Crowd Testing, Akzeptanztest, Cardsorting
Konzeption: Informationsarchitektur, User Experience, Systemspezifikation, Interactive Prototype, Klickdummy, Responsive Design, Semantik, Such-Konzept, Contentstrategie, Service Design
Product Management / Program Management: Produktstrategie, Customer Centered Design, Product Development, R&D, Produktkatalog, Produkt Marketing, Wettbewerbsanalyse, Customer Service, Partnership, MVP, CORE
Projektmanagement: Teilprojektmanagement, UX Management, Agiles Taskmanagement
Teamleitung: Personalverantwortung, Concept Lead, IA/UX-Spezialisten, Scrum-Team, Anforderungsmanagement, Roll-in, Teamaufbau
Fachliche Schwerpunkte: Customer Experience Management, Social Intranet, Social Collaboration, eBusiness, Responsive Design, Mobile, Social Business, Cross Channel, Omni Channel, CMS, Portalentwicklung, Produktentwicklung, Application Development, Design Thinking, Content Strategie, Social CRM, Community Management, Knowledge Management, Innovation Management, Startup Facilitation
Strategie: Process Modelling, Feasibility Study, Machbarkeitsstudie, Vision, Roadmap-Entwicklung, Online-Vertriebsstrategie, KPI-Definition, Vorstudie, Reifegrad-Analyse, GAP-Analyse, Wettbewerbsanalyse
Business Analyse: Anforderungsanalyse, Stakeholder Interviews, Use Case, UML, User Storie, Agiles Anforderungsmanagement, Requirement Priorisierung, Scrum, Demant Management
Customer Analytics, User Analytics: Remote Usability Testing, Customer Journey Mapping, Persona-Entwicklung, Zielgruppen-Interviews, Web Analytics, Social Media Monitoring, Business Intelligence, Zielgruppensegmentierung, Online Feedbacks, Auswertungen Usability Testing, Crowd Testing, Akzeptanztest, Cardsorting
Konzeption: Informationsarchitektur, User Experience, Systemspezifikation, Interactive Prototype, Klickdummy, Responsive Design, Semantik, Such-Konzept, Contentstrategie, Service Design
Product Management / Program Management: Produktstrategie, Customer Centered Design, Product Development, R&D, Produktkatalog, Produkt Marketing, Wettbewerbsanalyse, Customer Service, Partnership, MVP, CORE
Projektmanagement: Teilprojektmanagement, UX Management, Agiles Taskmanagement
Teamleitung: Personalverantwortung, Concept Lead, IA/UX-Spezialisten, Scrum-Team, Anforderungsmanagement, Roll-in, Teamaufbau
