Change-/Releasemanager

Raum Köln Düsseldorf  ‐ Vor Ort
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Schlagworte

Beschreibung

Change-/Releasemanager
ID
6629

Einsatzort
0 Köln und Düsseldorf, Deutschland

Branche
IT

Job-Typ
freie Mitarbeit

Datum Beginn
asap

Dauer
30.09.2015

Beschreibung

Our client has outsourced the Workplace Service (Service Desk, OnSite Support, Software Distribution, Patch Management, Client Management, Virus-Protection) and maintains a Provider Operation Function which guides and steers the Workplace Service provider on a day to day basis. As part of the Provider Operation function there is a Change Management function that takes care of the integrity of the planned changes, approval of the changes as well as the proper communication towards the suppliers as well as the IT teams of our client.

The following tasks are examples of activities in this role: Participate in the Incident Management, Problem Management and Change Management process Global alignment and harmonization of Workplace Services activities within a Multi-Provider-Environment Approval of operational Changes within the Change Management process Assure testing prior to implantation of changes (incl. definition of Test Cases und Documentation of Test Results) Effectively handle global changes as well as extraordinary situations in case of major/global workplace related incidents/outages Adjust and develop the processes accordingly

Einsatzvolumen: 1× 5 Personentage und 1× 140 Personentage (insgesamt 2 Berater)
Standort: Raum Köln/Düsseldorf

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Start
03.2015
Dauer
6 Monate
(Verlängerung möglich)
Von
Plussoft GmbH
Eingestellt
18.02.2015
Ansprechpartner:
S. Madjidi
Projekt-ID:
852939
Vertragsart
Freiberuflich
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