Beschreibung
Dear Madame or Sir,for a leading bank in Frankfurt (6 months Project) we are searching for a test Manager.
Role:
*Interfacing role between Test Environment Support team & their stakeholders i.e. testing teams, application teams & infrastructure teams
*At the beginning of each work TEM should gain a situational awareness of the applications that he/she is accountable for supporting; meet with regional partner to receive a handover in line with our Follow the Sun model.
*Speak with the project managers for each of the active projects in your environments to gather any pain points or challenges he's facing.We can help with some of those but not all
*Attend the weekly operations meetings held with support teams.Come prepared to validate the data that they provide
*Ensure that if there is significant information that is reported on that it gets escalated to the Head of Test Environments Service, i.e. Availability falls below 80%,
*Attend the Problem Management review meetings run by your support teams ensuring completeness of their efforts
*Review all application specific documentation for required updates
*Governance through Weekly calls, Monthly & Quarterly Steering Committee Meetings with client.
*Accountable for RCA for Major Incidents and take the action points of RCA to closure
*Driving Process Improvement and Value adds in the project
*Ensuring availability of Test environments
*Establishment of best practices for Application environment & support team
*Monitoring and improvements in operational efficiency and service levels
Technical expertise required:
*Thorough knowledge of SDLC support cycleand ITIL basedchange,releaseanddeployment management
*Complete knowledge of SDLC support cycle for application infrastructure support
* Goodknowledge of 3 tier application infrastructure / hosting requirements according to sound industry best practices
*3-4years of hands-on experience in handling projectsfor hosting new/existing applications and support of applications infrastructure
*Overall expertise required on application servers / webservers / database / Operating system / Storage / Networks
*Specific work experience in performance tuning of BEA web logic, webmethods and Iplanet products (webserver / app servers)
Know-how of datacenter procedures / policies andbest practices
Knowledge of KPI/SPI's pertaining to Test environment management
*Proven Project Management skills / Delivery management
*Working knowledge and demonstrated aptitude with application infrastructure management
*Has a systematic, disciplined and analytical approach
*Good exposurewith operational efficiencies and management of deployments across different environments
*Excellent Presentation skills
Demonstrates excellent oral and written communication
Preferred Certifications:
*ITIL Foundation Certification
*PMP
Feel free to send me your englisch CV to
Kind regards,
Eduard Libelt