Business Process Manager (m/f)

Bavaria  ‐ Vor Ort
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Schlagworte

Beschreibung


We are looking for a
Business Process Manager (m/f)

Reference: -en
Start: asap
Duration: 12 MM+
Place: in Bavaria
Branch: Wettbewerber

Your tasks:
  • Analysis of new and existing business processes
  • Reviews of business and technical requirement documents
  • Preparation and supervision of the Inlife transition of new technical solutions
  • Coordination of 3rd Parties during integration phase, as IT Services and external vendors (Logistics, DMS, Print, etc.)
  • Setup of business process monitoring and reporting
  • Setup of KPI-Reporting
  • Setup and implement business process documentation library incl. update-mechanism
  • Review and update the business process documentation


Your qualifications
  • General Telco experience, esp. prepaid business
  • Experience in CRM and Billing systems and Customer Service processes
  • Experience in Business process reporting and documentation
  • Knowledge of CDRator internal processes
  • Knowledge of relational databases
  • Excellent analytical skills
  • Hands-on character
  • Presentation skills



Skills:
- Business analyst
Start
ab sofort
Dauer
12 MM+
(Verlängerung möglich)
Von
Hays AG
Eingestellt
14.11.2014
Ansprechpartner:
Kerstin Werner
Projekt-ID:
808381
Vertragsart
Freiberuflich
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