Business Analyst (f/m) Client Relationship Management

Zurich  ‐ Vor Ort
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Schlagworte

Beschreibung

Bosshard & Partner is looking with Mandate 2654 for a Business Analyst (f/m) Client Relationship Management.

Project environment

Development of a dedicated Client Relationship Management (CRM) system in the area of Institutional Solutions Group (ISG) to consolidate a global Swiss Bank’s position as a leader in this area worldwide. The CRM is aimed to be the channel by which sophisticated clients are provided with access to non-standard products by adequately matching offering and demand in a systematic way. This includes the workflow management related to specific opportunities submitted to the clients as well as the related reporting of KPIs for the involved business units in ISG.

Tasks

You will contribute to the Requirements Engineering, Application Design and specification of upcoming business needs in that space, covering the disciplines process/workflow engineering and data modelling of the database as well. In addition you will support our quality assurance units in the creation of test cases.

Requirements

• 5+ years of experience as Business Analyst.
• Proven experience/knowledge of Requirements Engineering, Analysis and Data Modelling.
• Enterprise Architect (EA) knowledge is mandatory.
• Knowledge of testing methodology and creation of adequate test cases is appreciated.
• Knowledge in Banking & Finance and Banking Products.
• Content-Knowledge of banking products and client information.

Advantageous

• Experience in the role Application Designer and Software Architect.
• Knowledge of Linux/Redhat, UNIX, Oracle DB.
• Knowledge of SDLC/RUP.

Soft skills

• Independent, systematic and structured approach and way of working (e.g. Use Cases, Activity Diagrams, UML).
• Initiative acting and dedicated commitment.
• Excellent organizational skills and keen perception.
• Good communication and interpersonal skills are required.
• Strong analytical and problem solving skills.
• Ability to think in options and elaborate solutions.
• Used to work in teams and to take over the functional lead in the Business Analysis.
• Used to manage the various interests of different stakeholders.
• Good command of German and English (written and spoken).

Workload: 100%
Start Date: asap
End Date: 31.12.2014 (Extension expected)
Workplace: Zurich

Did we gain your interest? Please do not hesitate to contact Mr. Hanspeter Himmel at or
Start
09.2014
Dauer
3 Monate
(Verlängerung möglich)
Von
Bosshard & Partner Unternehmensberatung AG
Eingestellt
24.09.2014
Ansprechpartner:
Cloé Maglie
Projekt-ID:
780502
Vertragsart
Freiberuflich
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