Beschreibung
Order Status Coordinator - Germany
Manning Global, is urgently looking for a Order Status Coordinator for our client, a prestigious international Telecommunications company, to be based in Germany on a Contract basis.
Applicants must be eligible to work in: Germany
Number of positions: 1
Contract Type: Contract
Start Date: October
Job description:
Controlling of after specific criteria defined tickets regarding current alarm and work status, current responsibility, documentation and ticket status
Updating and correction of work status and information in the tickets
Dispatching of tickets to the responsible department and checking of the current work status of the responsible department
Active obtaining of status updates from the responsible department
Identification of done work orders and closing of the referencing tickets
Close collaboration with the problem management
Administration of the ticket system and other internal and external tools of the Service Desk
Active communication with the customer
Controlling of the ticket handling regarding process conformity
Desired Skills, Experience & Qualifications:
Experience in similar positions
Background in Telecom industry -preferably on Vendor side
German and English language
If you are interested, please submit your CV in English and MS Word format to; Mišela at , Quoting reference FLMMG/OSC -5181 or call me on: Mišela - for more information.
Mišela Golubi?
Project Consultant
Manning Global Group
Munich (DE) – Duesseldorf (DE) – Liverpool (UK) – Zurich (CH)- Changzhou (China) - New York (USA) - Zagreb (Croatia)
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e-mail:
ALTERNATIVELY, if you know of anyone who might be interested in this position, please do not hesitate to forward him/her this email and our details.
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