Beschreibung
Sehr geehrte Damen und Herren,für unseren Endkunden suchen wir zu der nachfolgenden Anfrage:
Aufgabe:
- Provide a service to the business by managing the operation and support of business applications for the client in the assigned process area, collecting and analyzing business requirements and managing on the implementation of changes.
- Optimize system utilization and process implementation for the client in the assigned process area by continuously analyzing process performance and implementing continuous improvement measures.
Act as the interface between business and service providers for the functional and technical support of the application landscape:
• Perform impact analyses and address root causes of recurring issues.
• Train and coach users in the offshoring processes.
• Handle escalations from the business
Design and implement efficient and effective system solutions:
• Act as consultant for business requirements and translate business needs into IT services, accounting for existing solutions and integration into the system landscape
• Plan and manage the implementation of system enhancements together with the IT service providers
• Evaluate solution design with regard to fulfilling business requirements, strategic fit, feasibility, efficiency, implementation & maintenance cost and sustainability.
Projects
• Participate as project member or project manager in order to improve the application and business system performance.
• Responsible for the hypercare activities in the assigned process area
Business community management
• Provide consulting and coaching for local process owners and key users
• Actively manage the contact to the business community, proactively searching the contact to key users and local process owners for feedback and improvement opportunities.
Start: ab 01.06.2015
Ende: bis 31.12.2015 (+ Option)
Volumen: 110 Personentage
Einsatzort: Großaum Düsseldorf
Ihr Ansprechpartner:
Beachten Sie bitte auch, dass wir ausschließlich direkte Endkundenprojekte vermitteln! - Falls Sie aktuell nicht verfügbar sein sollten, würden wir uns freuen, wenn Sie uns eine entsprechende Information inkl. Ihrer Kontaktdaten und Ihrem Profil im Wordformat zukommen lassen würden, damit wir Ihre Verfügbarkeit berücksichtigen und Sie bei zukünftigen Anfragen direkt kontaktieren können.
Mit freundlichen Grüßen aus Köln
Frank Brüggemann
Königstein Beratungsgesellschaft für EDV-Dienstleistungen mbH
Firmensitz: Schanzenstrasse 39 c3, 51063 Köln
Geschäftsführer: Holger Königstein
HRB 53073 AG Köln
Umsatzsteuer-ID DE
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Homepage: http://www.EDV-Koenigstein.de