Beschreibung
Defect Site Engineer/Coordinator - Mobile Network - Telecommunications - Nokia - Huawei - TTWOS
- Very Good German language skills ( written & Spoken)
- Meetings with Partner and customer on process defined meetings and escalations
- Partner engagement to make sure partner are delivering accordingly, by weekly meetings F2F
- Monitoring status Milestones in customer databases
- Deliver on time and quality, by tracking all milestones and synchronize the reporting with defined partner and customers
- Coordination and execution of the work towards defined partners
- Internal alignment with all client departments involved
- Process delivery according to WLA, Process Flow and KPI's
- TTWOS (Remedy BMC) very good tool knowledge, experience in ticketing process
- Saperion ( archiving post-incident documentation), good knowledge of archiving tool
- PPLUS ( data base with Mile Stones, dates), good knowledge of archiving tool
- MS Office practical knowledge, Excel reporting, formulas
RIZE client is currently looking to recruit a German Speaking site defect engineer/coordinator on a major telecommunications project in Germany, if you would like to apply for this role, please send your CV to RIZE and one of the team will be in touch.