BSS Maintenance Engineer - OCS - Charging Systems - Telecommunications

Nordrhein-Westfalen  ‐ Vor Ort
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Beschreibung

BSS Maintenance Engineer - OCS - Online Charging System - Telecommunications - Mobile - CRM

  • Serve as technical expert for Online Charging System, CRM and the Billing system.
  • Secure the functionality and Non-function technical quality of deliveries in customer projects.
  • Software loading, configuration, integration, verification, and troubleshooting of existing solutions on a customer site or in a lab environment using vendors products, 3rd party, or customized packages.
  • Provide ongoing customer support throughout implementation.
  • Attend and participate in customer meetings for specific solutions and different areas.
  • Lead the investigation and isolation of unique and challenging problems, collaborating with product development teams and other support groups to devise a plan for resolution that meets the customer's needs.
  • 3rd level technical support for BSS operation technical problems
  • Maintain technical customer satisfaction, both external and internal customers.
  • Delivery of support within predefined service level agreement.
  • Define methods and process to lead both customers and internal resources through technical issue identification and analysis.
  • Report software bugs to product groups. Advise on potential software improvements during the design and pre-release process.

RIZE's client is a market leading telecommunications company and they are currently looking to recruit a BSS specialist for their team in Germany, if you would like more information, please send your CV to RIZE and one of the team will be in contact ASAP.

Start
ab sofort
Dauer
3 months rolling
Von
RIZE Worldwide Ltd
Eingestellt
03.12.2016
Projekt-ID:
1249616
Vertragsart
Freiberuflich
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