Beschreibung
Aufgabe:- Analyze existing services and processes regarding content, interfaces, results, requirements and parameters
- Develop new, or adapt services including processes fitting to the provider model and customer needs taking all required interfaces and contracted SOW and SLO into account
Anforderung:
o Create a service model incl. cost structure and all required parameters (Statement of Work/Service Brief)
o Adapt existing documents or create new ones describing all required service aspects
o Work with service owner, business owners and executives
o Identify service flow (provider and consumer)
Good understanding of ITSM processes
- Bereitschaft zur Ü1 Sicherheitsüberprüfung / Security Clarence
- Company Employed / AG or GmbH
Umgebung/Sonstiges:
• Start: asap
• Kapazität: Vollzeit (40-Std./Woche) / 5 Tage Woche
• Location: Ulm, Friedrichshafen, Ottobrunn
Beginn: November 2017
Dauer: November 2017
Branche: Luft- und Raumfahrt