Beschreibung
Manning Global’s Client is the world's largest telecommunication vendor, serving one third of the world's population in 170 countries. Dedicated to innovation and continuously pushing the boundaries of ICT, they are developing networks, solutions and devices to connect systems, businesses, cities, societies and people around the globe. We are currently recruiting for a Fixed Defect at Site Coordinator to join their business in Germany.Position Title: Fixed Defect at Site Coordinator
Position Type: Contract
Start Date: ASAP
Location: Munich, Germany
Contact:Jo Li|
Responsibilities:
Meetings with Partner and customer on process defined meetings and escalations
Partner engagement to make sure partner are delivering accordingly, by weekly meetings f2f
Monitoring status Milestones in customer databases
Reach annual targets defined by management, commitment to those targets
Deliver on time and quality, by tracking all milestones and synchronize the reporting with defined partner and customers
Coordination and execution of the work towards defined partners
Internal alignment with all client departments involved
Qualifications?:
TTWOS (Remedy BMC) very good tool knowledge, experience in ticketing process
Saperion ( archiving post-incident documentation), good knowledge of archiving tool
PPLUS ( data base with Mile Stones, dates), good knowledge of archiving tool
MS Office practical knowledge, Excel reporting, formulas
Very Good German language skills ( written & Spoken)
Vodafone (DNOC) previous experience will be an advantage
For more information please contact:
Quoting reference: FLMND - 7684
Or call Jo on:
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