Salesforce Senior Change Manager

Berlin  ‐ Vor Ort
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Beschreibung

SFDC, Salesforce Change Manager, Sales Force, Change Management, Communication, training, stakeholder engagement,

Salesforce Change Manager

Specifically, this role is responsible for the following areas:

  • Responsible for facilitating change and end user adoption of the new system user community through change management methodologies (including training) and communication
  • Collaborating with organisation's Change Champions within each region
  • Set direction for regional Change Champions people to work with country key users.
  • Conduct change management task and deliverable creation activities
  • Contribute to a tactical Change Management plan
  • Conduct stakeholder analysis, including identification and the collection of demographic/psychographic information into stakeholder profiles
  • Conduct stakeholder surveys Apply to stakeholder profiles
  • Create resistance maps Develop mitigation plans
  • Assess Change risks and document mitigating actions Fold Change risks into overall project risk profile
  • Develop job impact analysis Populate with people/process/technology changes and mitigating actions
  • Contribute to creation of communications plans, and develop communications content
  • Integrate change management activities into project plan
  • Evaluate and ensure user readiness
  • Track and report issues
  • Define and measure success metrics and monitor change progress

Specific work experience/skills:

Few years of Change Management experience in a salesforce implementation environment

Experience working in global projects

German and English speaking

Behavioural competencies/Leadership and managerial abilities

Excellent communication skills

Strong customer orientation

Meticulous and methodical

Flexible and adaptable able to work in ambiguous situations

Results oriented, resilient and tenacious with a propensity to persevere

Organized with a natural inclination for execution

Problem solving and root cause identification skills

Able to work effectively at all levels in an organization

Must be a team player and able to work collaboratively with and through others

Acute business acumen and understanding of organizational issues and challenges

Start
ab sofort
Von
Portland Resourcing Ltd.
Eingestellt
29.04.2016
Projekt-ID:
1120458
Vertragsart
Freiberuflich
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