Beschreibung
For our client we are looking for a request manager (m/f).
Aufgaben:
Request Administrator within GSI/IAA for all kind of infrastructure demands in the region EMEA with involvement of Request Management. Your main responsibility will be:
• SPOC to the customer (BRM, Business, etc.) for infrastructure demands
• Quality Check of demands (all necessary information are available)
• Assign demand to respective Service Architect within GSI/IAA
• Responsible for supporting the change workflow within Change Management. system gAHD
• Monitoring of change progress and triggering of internal teams
• Collaboration with regional Request Management Teams in EMEA, SA and APAC
• Escalation handling
• Support of process improvements
• Maintenance of questionnaires
• Support of Reporting activities
• Supplier orchestration
Skills:
- Basic infrastructure knowledge in Data Center environments.
- Advanced project management skills.
- Experiencend in managing workflows.
- Experienced in the provisioning of reports and monitoring of KPIs.
- Able to work under pressure.
- Good German and English knowledge
We are looking forward to your application!
Referenznummer: AA
Kontaktperson: Anastasios Amvrosiadis
Personality IT People Power GmbH
Tel:
Fax:
Mail:
Web: http://www.personality-it.de
Adresse: Theodor-Heuss-Str. 10, 70174 Stuttgart
Personality IT People Power GmbH - Geschäftsführer Christof Seiler, Michael Vorderstraße, Peter Blersch
Sitz der Gesellschaft Stuttgart, Germany. HRB 206212 Stuttgart - USt.-Id Nr.: DE