Beschreibung
Sehr geehrte Damen und Herren,für unseren Endkunden mit suchen wir ab sofort externe Unterstützung.
Aufgabe:
Reorganization of the IT Service Management Department
• Define the problem and department goals of the IT Service Management Department
• Determine how far existing jobs and structures are meeting department goals.
• Consider what factors contribute to effectiveness of jobs and structure.
• Identify methods for collecting input from staff.
- Verbal, written, and computer surveys
- Problem-solving teams
- Review committees
• Identify a new structure or model that will support the department goals, including:
- Distribution of functions throughout the organization (definition of functions to be performed, groupings of functions, and the relationships among functions)
- Vertical and horizontal authority relationships
- Communication/decision-making process (how formal decisions are made and by whom, and the information system established for decision-making)
- The attributes of department employees (includes abilities, skills, experience, and other behavioral issues)
• Develop a reorganization proposal, including:
- Timeframe
- Reasons for reorganization
- Before and after organization charts
- Job descriptions for new, changed positions
- Names, titles of employees to be affected by changed or eliminated jobs, new reporting lines, physical relocation, or reduction in time
- Review of Affirmative Action impact
- Order of potential layoffs for career positions based on seniority points
- Notices to go to unions
- A communication plan
? Identify the different groups who will need communication and the different messages/information they will need
? Determine series of review and update meetings with management
? Determine schedule of informational meetings with staff
? Plan communications outside department to announce reorganization
? Set up individual meetings with employees projected for layoff and for those employees whose jobs will change significantly
• Determine skills needed for each position.
Anforderung:
Experience in Management, Reorganization, IT Service Management
MS Office, especially Power Point
Start: ab 15.09.2015
Laufzeit: bis 30.11.2015 + Option auf Verlängerung
Einheit der bestellten Stunden: 400 Stunden
Einsatzort: Düsseldorf
Ihr Ansprechpartner:
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Mit freundlichen Grüßen aus Köln
Frank Brüggemann
Königstein Beratungsgesellschaft für EDV-Dienstleistungen mbH
Firmensitz: Schanzenstrasse 39 c3, 51063 Köln
Geschäftsführer: Holger Königstein
HRB 53073 AG Köln
Umsatzsteuer-ID DE
Tel.:
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Homepage: http://www.EDV-Koenigstein.de