Beschreibung
Sehr geehrte Damen und Herren,
für unseren Endkunden suchen wir externe Unterstützung.
Aufgabe:
support for Modernization and One2two Project
Task /Responsibilities
· Steer and conduct contract negotiations with service providers in terms of new agreements, contract changes or optimizations
· Govern internal contract portfolio management including contract changes and adjustments, as well as termination management
· Implement best in class outsourcing contracts with flexible, precise and clear SLAs to ensure robust and cost efficient service delivery at high quality
· Resolving disputes in a timely manner
· Maintaining appropriate record
· Implement and optimize a program in order to monitor deliverables:
· Establish processes and procedures for continuous control of service quality, customer satisfaction, and productivity
· Ensure contractual implementation of requirements resulting from business continuity management and security management
· Identify and manage contractual risks
· Act as a contact person for Legal and Purchasing with respect to the IT Infrastructure outsourcing contracts
Anforderung:
Long-term working experience in an international environment
· Highly-developed and proven know-how in at least two of the following areas:
o translating service requests into contractual language
o formal and accurate contract monitoring
· Comprehensive IT know-how
Softskills:
Strong ability to think in an analytical and strategic conceptual manner
· Strong service orientation and a clear focus on customer requirements
· Highly-developed ability to deal with conflicts in a constructive manner and to work under pressure
· Excellent teamwork and cooperation skills
· Strong independent and self-contained approach
· Strong persuasiveness and well developed communication skills
· Process orientation and focus on results
· Strong formal approach and legal orientation
· Excellent language skills in German and English
Start:
04.05.2015
Laufzeit:
30.09.2015 + Option
Einsatzort:
Hannover
Stundeneinheit:
200 Stunden Remote & 600 Stunden vor Ort
Bewerbungsmail:
Wir freuen uns auf Ihre Bewerbung!
Mit freundlichen Grüßen aus Köln
Holger Königstein
Königstein Beratungsgesellschaft für EDV-Dienstleistungen mbH
Firmensitz: Schanzenstrasse 39 c3, 51063 Köln
Geschäftsführer: Holger Königstein
HRB 53073 AG Köln
Umsatzsteuer-ID DE
Tel.:
Mobil:
Fax:
E-Mail:
Homepage: http://www.EDV-Koenigstein.de